service.subtitles.subscene download error

There is a problem with service.subtitles.subscene getting an error message download error in the log.
I tried different versions of service.subtitles.subscene did not help.
Sometimes can not find the subtitles.
I in KODI version 19.4.
I tried different versions version of service.subtitles.subscene 1.9.3, 2.1.2,1.9.8,1.2.9.
Anyone have an idea how to solve this problem?